New Live Online Workshop
Giving Constructive Feedback Using Clean Language
Master the 3-step framework using clean language to deliver constructive feedback, neutralize defensiveness, and turn difficult conversations into clear, actionable agreements. Replace judgment with curiosity, and finally have the conversation that makes change happen.
Reserve My Seat Now ▶ Watch: 3-Step Framework of Clean Feedback60-Second Diagnostic
1. When something needs to change, what's your first move?
2. What typically happens right after you deliver feedback?
3. What concerns you most before a hard conversation?
Your Feedback Style
Most performance feedback creates more heat than light.
You know the scenario: a team member misses a critical deadline, delivers sub-par work, or exhibits disruptive behavior. You spend hours mentally preparing for the conversation, choosing your words carefully.
Yet the moment you sit down, things go sideways:
Why does this happen? Because 90% of traditional feedback is "dirty." It is contaminated with hidden judgments, subjective adverbs, and emotional labels. The human brain perceives these labels as an identity threat, triggering an immediate fight-or-flight response.
Strip away the drama. Keep the accountability.
Built on the proven principles of Clean Language (developed by psychotherapist David Grove), Clean Feedback teaches you how to separate what actually happened from the story you made up about what happened.
By learning to communicate using pure, observable data and targeted inquiry, you eliminate ego threat, leaving your team with nothing to fight against and everything to collaborate on.
The 3-Step Framework
In this fast-paced, interactive 2-hour live online workshop, you will master:
Special Feature: The Clean Emotion Protocol
When employees bring intense emotion or pushback to a performance chat, standard management advice tells you to say: "I can see you're feeling frustrated." That is a trap: labeling someone else's emotions escalates conflict.
In this workshop, you will learn the Clean Emotion Protocol: a 2-step technique to mirror their exact words and pivot their brain straight back to desired outcome:
"And when you are [their exact word], what would you like to have happen?"
When you join the Clean Feedback workshop, you receive a complete toolkit designed for immediate implementation.
Julia Feng
"Replace Judgment With Curiosity."
Julia Feng is Co-Founder of Positive Change Enablers. With more than two decades as an Executive Coach and Leadership Trainer, she has trained and coached senior leaders at organizations including Shell, Novartis, GSK, Sanofi, Merck, Ford, and Jollibee. She is a Clean Language practitioner for more than ten years.
Julia holds an Executive MBA from Rutgers Business School and coaching credentials from the Academy of Executive Coaching (AoEC). She is a Certified Practitioner of Appreciative Inquiry and certified in Advanced Applied Neuroscience, and is the author of two books: The Adaptive Edge and Guardians of Dream-seeking Garden.
Is this just another general communication course?
No. Clean Feedback is a specialized, tactical framework built specifically on David Grove's Clean Language methodology to remove judgment and emotional projection from performance conversations.
What if I can't attend live?
All registered participants receive full recording access for 30 days along with all workbook assets and the custom AI role-play Practice Partner.
Not sure? Schedule a call with Julia or message her on WhatsApp.
Limited to 12 participants. First come, first served.
Choose the date that works for you: